TechOps

Lowongan TechOps

Perusahaan PT Inovasi Daya Solusi
Jurusan S1
Jabatan Bidang Jasa
Sektor Komputer / Teknologi Informasi / Internet
Batas Akhir 10 Oktober 2022
Judul Lowongan TechOps
Jumlah yang dibutuhkan 1 orang

Detail Lowongan

Job Description:

  • Resolve issues impacting client and play a key role in enhancing the client experience.
  • Coordinate input from Development, Business Analyst, and Operations teams to deliver a technical solution.
  • Partner with business functional team leaders and other key stakeholders to provide analytics and insights to enhance efficiencies, identify challenges, and quantify performance.
  • Provide and manage monitoring the system and provide communication to the stakeholder for an issue or outage.
  • Manage on-demand (ad hoc) data & report requests to support the evolving needs of the business.
  • Project and Program Management: Manage and/or participate in various projects and programs
Qualification:
  • 2+ years of experience providing technical support for software applications
  • Demonstrated ability performing a Technical Support role to effectively research and resolve complex technical problems, provide software support and testing, documentation, and technical training
  • Proficiency utilizing working with Databases and SQL
  • Working knowledge of programming languages (Python or Go) a plus
  • Troubleshooting proficiency - ability to duplicate problems and define root causes using designs, code, or specifications
  • Familiar with Linux OS
  • Demonstrated experience finding an issue based on Logs data.
  • Working knowledge  of monitoring platform (datadog,grafana,zabix, cacti) is a plus
  • Ability to easily adapt to and learn new technologies.
  • Analytical and detail-oriented with in-depth technical knowledge and problem-solving skills.
  • Innovative thinking and bias for action balanced with a strong customer and quality focus
  • Strong attention to detail and excellent written and oral communication skills.
 
 
 
 
 
 
 
 
 

 


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